Frequently Asked Questions

Everything you need to know about our heritage tailoring and bespoke services.

What is the standard delivery timeframe for domestic orders?

For UK mainland orders, we typically deliver within 3-5 working days. Express shipping options are available at checkout for those requiring a faster turnaround.

Do you offer international shipping?

Yes, we ship our collections worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.

What is your return policy for tailored garments?

We offer a 28-day return window for all unworn items in their original packaging. Please note that bespoke or custom-altered garments are non-refundable unless a manufacturing fault is present.

How do I ensure I select the correct size?

Each product page features a detailed size guide. We recommend measuring a well-fitting garment from your current wardrobe and comparing it against our specifications for the perfect fit.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your fabrics sustainably sourced?

We pride ourselves on using high-quality materials sourced from reputable British and Italian mills, ensuring both ethical production standards and long-lasting garment durability.